Return Policy

At Vape Dubai HQ, we strive to deliver products you love. If you need to return an item, our return policy outlines everything you need to know.

1. Return Window

You can return eligible products within 7 days of receiving your order. After this period, we cannot process returns.

2. Return Conditions

Returned items must be unused, unopened, and in their original packaging. Items showing signs of tampering or use are not eligible.

3. Return Procedure

To start a return, email our support team with your order number and reason. Once approved, you’ll receive return instructions.

4. Shipping Responsibility

Customers are responsible for return shipping fees unless the product is defective or incorrect due to our error.